DTR Software Implementation Consulting

Whether you’re seeking to accelerate your implementation process or take a more phased approach, Consona offers professional consulting services to match your objectives. Select from either our Full Service or SureStart implementation services. Regardless, our seasoned DTR consulting team will work directly with you, following the Time2Value™ implementation methodology, to impart the wisdom they’ve gained from implementing systems for the past 20 years.

Full Service Implementation

For fast ROI and enhanced peace of mind, Full Service implementation services are available from DTR Plastics Solutions’ experienced consulting team. The Full Service project management offering is an ideal solution for manufacturers with limited IT and/or project management resources, little or no experience implementing ERP systems, and accelerated implementation schedules.

From initial planning to your successful go-live date, a dedicated, seasoned project manager will:

1. Take complete control of the implementation process, managing all aspects of the project from beginning to end
2. Follow best practices within our Time2Value methodology to expedite the system implementation by 50 percent or more
3. Enable you and your staff to continue conducting “business as usual” without major disruption or diverting key resources to assist with the implementation
4. Train your entire team to be self-sufficient following the system go-live

With the Full Service implementation offering, you can achieve system payback much sooner and enjoy peace of mind knowing that your new solution has been implemented by a team of seasoned experts.

SureStart Services

If you prefer to manage your implementation costs by taking a more active, measured approach to your project, the SureStart service is an ideal choice. The SureStart service (administered by your DTR Plastics Solutions consultant) is a structured, systematic plan designed to guide you through a successful implementation in a phased manner, keeping you focused so you can achieve system value as quickly as possible.

The Time2Value methodology contains several “building block” components to facilitate a successful system implementation:

Foundations

• Customer Loyalty Advocate: Receive guidance on the contents of your SureStart kit, marshal consulting resources, access Web-based customer support
• Preparation: Set expectations, prepare the team, purchase and receive hardware, transition from sales to consulting
• Technical Consulting: Configure hardware and networks, install software, and perform initial system administration training
• Project Planning: Assess your resource needs, build an education schedule, and create a detailed implementation plan
• Critical Business Decisions: Conduct a workshop, identify setup decisions, and submit to your DTR Plastics Solutions consultant for review
• Education: Attend all classes in the education plan.

Operational Development

• Conference Room Modeling:  Use a “real world” model to help you efficiently work through various functional areas
• Software Personalization:  Prepare custom reports, modify forms and fields, and create notifications and alerts
• Procedures:  Document procedures that build on conference room modeling
• Data Migration:  Develop a plan for all static and transactional files
• End-User Training:  Train remaining end users by department

Go Live

• Cutover Process:  Establish beginning balances and all open orders, reconcile
• First Month Operations:  Begin using the system and monitor activity

Continuous Improvement

• Evaluate:  Review performance and make final adjustments
• Implement:  Extend the value of your system with phase two applications
• Monitor:  Look for new ways to make ongoing business process improvements