DTR Software: Plastics-specific CRM

Increase customer satisfaction and capitalize on more sales opportunities with the DTR customer relationship management (CRM) module. Unlike many CRM solutions on the market today, our DTR CRM module is fully integrated into the comprehensive DTR Plastics software application so management and all departments, including marketing, sales, and support, can access critical information in a snap. In addition, DTR CRM is easy to use and can be implemented quickly so you can better leverage the data within your DTR application.

DTR CRM provides a central point of access to complete customer information for all departments within your organization. Your team can maintain a complete history of activities for your customers, perform a quick “health check” to view the financial standing, current on-hand inventory, and order/shipment status and history for customers and prospects. With easy access to sales and credit information within DTR Plastics software, your sales people can increase revenue opportunities by cross selling and up selling other products and services.

Benefits:

• Obtain a complete picture of your customer and prospect relationships.
• Increase the efficiency of your sales representatives by automating standard tasks.
• Sort and display customer or prospect data by sales rep, territory, type, class, and more.
• Generate a quick “health check” by customer or prospect to review their financial standing, on-hand inventory, order and shipment status and history, open/closed sales orders, packing lists, bills of lading, and more.
• Assign tasks to remind users to follow up on important matters and create alerts for issues requiring immediate action.
• Quickly retrieve records, including sales and credit information, with a simple search by company or contact.
• Maintain a complete history of your interactions with prospects and customers.